Since 2000, our philosophy of taking care of customers first, then computers has resulted in thousands of satisfied corporate and residential clients in New York City. Our motto since day one has been to “Treat each customer like we would treat our own mother” continues to drive us, providing superior customer service to each customer. In turn, we treat each customer’s computer issue or project as if it were our own, leading to efficient results and a reasonable bottom line.
As the originators of the free computer drop-off diagnostic service, we believe each customer should know exactly what the computer repair and cost is before approving the work. This kind of customer empowerment translates into the highest customer service you will find.
Our 25-person onsite tech support team is comprised of a wealth of talent and experience. The majority of our IT team has been with us since the inception, providing professional, dedicated IT support. Upon receiving your technical inquiry, we’ll assign a tech expert of at least 15 years of experience who is specialized within the scope of your issue. Then, we’ll visit your office or home during the same day, typically within a couple of hours, to resolve your IT request.